1st Line IT Support Apprenticeship. Working in conjunction with other members of the IT department to learn as much as possible about the IT systems used within the business.
To be able to provide first line IT support to all users. Ensure that all customer IT queries are addressed in a timely manner. Assist with the smooth running of our IT systems.
Monday - Friday - 36.25 Hours Per Week Flexi TimeCollege day release 1 day per week - TCAT
The 1st Line IT Support Apprentice reports directly to the IT Manager on a day-to-day basis, working alongside the IT helpdesk support team.
Duties and Responsibilities
Skills and Qualities